Call Brian: Automation for RTA Claims

The personal injury and RTA claims industry is currently undergoing radical change.  All Solicitors handling Road Traffic Accident (RTA) claims will be acutely aware of the impact of the Civil Liability Act 2018 on their firm.

BMS Funding have launched Call Brian, an automated claims system that will reduce the tedious tasks that fee earners have to endure to process a claim. The new automated system will also help improve cash flow by shortening the time it takes to win a case.

Furthermore, BMS can offer Call Brian platform at no cost at all to a law firm.

Call Brian has been developed in conjunction with Claim Technology. We can now offer cutting-edge cloud-based case management software for automating the process for RTA portal cases.

Call Brian will sit in front of your current case management software, not replacing it, but working alongside to automate the tedious tasks currently undertook by fee earners.

Call Brian means that Law Firms will be able to change their operandi in a way that will allow them to continue to run a profitable RTA Law Firm post the daunting April 2020 reforms, which has been a worry for Law Firms that rely heavily on their RTA claims work load.

By using Call Brian Law Firms will be able to retain clientele that require personal injury assistance, rather than turning away clients that may have been using that Law Firm for all their legal affairs for generations.

The system will additionally:

  • Carry out all initial checks AskCuePI, MID checks and ID checks
  • Send out CFA for electronic sign up and automatic chase ups
  • Automatically upload to the claims Portal
  • Automatically arrange medical appointments via the MedCo system
  • Automatically prepare stage two settlement packs

Benefits to Law Firms

By using our automated Call Brian system, you will save expensive labour costs processing RTA cases and be able to assist clients Post April and still enjoy a revenue stream as the Call Brian platform is zero cost to use.

This system will increase your profitability immediately as your legal team can focus on legal work that requires human intervention whilst the Call Brian system processes your RTA cases for you up to Stage 2!

See Call Brian in Action

Take a look at the video below that show how Call Brian works in your Law Firm.

Below shows the initial onboarding process to see how the Call Brian system can take direct instructions automatically. The video shows the user interface from your perspective as the firm, but also the client facing side too:

Below shows the stage 2 of the MoJ RTA portal process using Call Brian. The video shows the user interface from your perspective as the firm, but also the client facing side too:

As a postscript CTL and BMS Funding are now working on automating all different types of claims – EL, PL, ID, Clin Neg, HDR and CWI – these models and additional income streams will be rolled out over the next few months. People having accidents will not stop Post April 2020 – and nor should the RTA claims assistance that a law firm can offer their clients.

For more information on Call Brian, our funding model and how it can benefit your firm, please contact us using the form below.